Support
Something not working, or a payment behaving unexpectedly? Include the payment link id and, if there is one, the transaction hash — that is usually enough to answer immediately.
support@droppy.app →Contact
Talk to us
Droppy is a small project and replies come from the people who wrote the code. The more specific your message, the better the answer.
Security
Found a vulnerability? Report it privately and give us a reasonable window to fix it before disclosure. We will confirm receipt, keep you updated, and credit you if you would like.
security@droppy.app →Integrations
Building on the API, or need something the current surface does not cover — webhooks, API keys, separate payout addresses? Tell us what you are building.
developers@droppy.app →Follow along
We post updates on X
@TryDroppy
Product updates, releases and the occasional note on how settlement verification actually works. Public questions are welcome there too.
Before you write
Answers you can get right now
Important
What we will never ask you for
Droppy support will never ask for your seed phrase, private key, or a signature that moves funds. Nobody legitimate ever needs those. If a message claiming to be from Droppy asks for them, it is a scam — do not reply, and please report it to security@droppy.app.
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